ISB survey shows International student satisfaction at New Zealand PTEs and ELPs remains high

WELLINGTON: International student satisfaction at New Zealand PTEs and ELPs remains high, according to the International Student Barometer (ISB) for 2016.

Education New Zealand has commissioned i-graduate to administer the ISB to investigate and benchmark the decision making, expectations, perceptions and experiences of international students at New Zealand private training establishments (PTEs) and English language providers (ELPs).

The survey had 3,597 participants from English language providers, with more than half made up of students from China, Japan and South Korea.

Overall satisfaction of their institution experience has remained consistent with previous barometers in 2012 and 2014, with 87 percent of respondents saying they are satisfied or very satisfied with their experience (compared to 90 percent in 2014 and 88 percent in 2012, though the sample size for 2016 is considerably larger than in previous years.)

New Zealand was the first country of choice for 72 percent of respondents, who listed teaching quality, personal safety, cost of study and institute reputation as the most important factors in their decision-making. 65 percent applied via an education agent.

International Student Barometer – PTE sector survey had 3075 participants, the majority from India (32 percent) and China (22 percent).

Regarding level of study, the majority of participants were undertaking certificates/diplomas at level 5 (31 percent), level 7 (26 percent) and level 6 (12 percent) with the most common areas of studying being business, finance, property services and administration (23 percent) and tourism, hospitality and event management (19 percent).

Overall satisfaction of their institution experience has remained consistent with previous barometers in 2012 and 2014, with 88 percent of respondents saying they are satisfied or very satisfied with their experience (compared to 94 percent in 2014 and 87 percent in 2012, though the sample size for 2016 is considerably larger than in previous years.)

While 62 percent of participants said an education agent/consultant helped them choose their institution, a considerable amount (17 percent) said they used the Study in New Zealand website.

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